Skills Every Unit Clerk Needs to Achieve Success

Unit clerks are critical for health care facilities to properly operate. On any given day, a unit clerk will have to rely on a broad range of skills to successfully manage their workload and ensure their workplace is running effectively and on schedule. We are going to break down what some of the most vital unit clerk skills are and how you can build on those skills and break into the industry by applying for a hospital unit clerk program, like Ashton College’s Unit Clerk Certificate Program.


As you will learn in any unit clerk course, communication is a critical part of a unit clerk’s job. Unit clerks communicate with doctors, nurses, and patients. Ensuring everyone is well-informed and that everyone is on schedule are two key responsibilities of a unit clerk, and both require adept communication skills.

When communicating with doctors and nurses, unit clerks must have a strong understanding of medical terminology and basic pharmacology. Taking Ashton College’s unit clerk program will give you the medical and pharmacological knowledge you need to effectively communicate with your colleagues.

In communicating with patients, a knowledge of medical terms is important, but even more important is being able to communicate with empathy and understanding. Many patients are going through difficult times when they are in a healthcare facility and being able to speak to them in a calming, reassuring manner is part of a unit clerk’s responsibilities.

An Eye for Detail

Being a unit clerk requires you to oversee a great deal of paperwork and ensure there are no errors in any of the documentation you create and receive. Being able to succeed in this part of your unit clerk duties will require you to have an eye for detail, and an understanding of what to look for.

Through a unit clerk program, you will familiarize yourself with all of your role-specific tasks and the gathering, recording and managing of files. You will learn how to handle patient information properly and how to schedule appointments.


Unit clerks often work in fast-paced environments, and they will find themselves with several different tasks on their hands at any given time. Being able to prioritize tasks and manage time responsibly will take you far in your unit clerk career.

Through Ashton College’s unit clerk program, you will learn exactly what it takes to be a unit clerk. The unit clerk program comes with a practicum placement, where you will be able to learn in an actual job environment. There is no better preparation for a job than actual experience on the job.


With so many different responsibilities and so much happening on a daily basis, being a successful unit clerk requires you to be very organized. Knowing how to manage your time, who to talk to and where to find things are all important parts of staying organized. The work environment for a unit clerk changes swiftly, and that means flexibility is a key part of staying organized and on top of your work as well.

The Right Knowledge and Skills
Most importantly, successful unit clerks have learned the skills and knowledge they need to perform their duties properly. Ashton College’s Unit Clerk certificate course provides students with everything they need to break into the industry and find work as a unit clerk. The program is taught by industry experts with years of experience in their field. Classes are offered fully online through the Ashton College live online platform. Apply now for their upcoming unit clerk program and get started on your exciting, new career.