Program Advisor

Ashton Education a Vancouver-based company specializing in the development of post-secondary career programs and courses is currently seeking Program Specialists to respond to queries regarding various programs and courses offered mainly online. Each Program Specialist will be required to have a thorough understanding of a variety of educational offerings developed by Ashton Education for the post-secondary education sector.

Responsibilities

  1. Develop a thorough understanding of the programs developed by Ashton Education
  2. Review and understand the career opportunities available for graduates of each of the programs including relevant statistical data relating to job locations, income potential and career growth
  3. Utilize the existing CRM system to input relevant data and produce reports as required
  4. Provide the marketing team with relevant information concerning program enquiries
  5. Write informational articles on programs for marketing purposes
  6. Communicate with interested parties regarding program information via email, text and telephone
  7. Participate in video recordings, trade shows, conferences and other events as required
  8. Compile reports and share feedback documents as required
  9. Promote generally the benefits of the programs wherever possible

Education and Relevant Experience

  • Bachelor’s degree in Education, Marketing, Communication, Public Relations or similar
  • 3-5 years relevant work experience
  • At least three years of experience in online customer support

Skills

  • Highest level of written and spoken English
  • Above average online research skills
  • Excellent task management skills
  • Above average interpersonal skills

Job Types

Full-time, Permanent

Benefits

  • Dental care
  • Extended health care
  • Vision care

Schedule

  • 8 hour shift
  • Monday to Friday

Education

  • Bachelor’s Degree (preferred)

Experience

  • Customer service: 3 years (preferred)

Work remotely

  • Yes

Application method 

For all interested applicants, please send your cover letter, resume, and copy of related certifications to info@ashtoneducation.ca